FAQ and Help
Please use the form on the right if you have any questions that aren’t answered here.
- How do I open a TotalShip Account?
Your account number is your passport to shipping. Sign up for a TotalShip account today. Simply apply for an account or call us at 514-763-2020 and a member of our client services team will be happy to assist you.
- Do I need a TotalShip Account to ship?
Yes. Please see #1 above for details on how to apply.
- How do I start shipping with TotalShip?
We have made it very easy to use our services. Simply call 1-514-763-2020 and state the name of your company and/or your account number and a member of our client services team will do the rest. Or ask for an online account and you can ship via the web with your username and password.
- How do I check the status of a TotalShip Express or Transport package/shipment
You can easily track a shipment by entering your tracking/pro-bill number in our web shipping system or contact us form and a member of our client services team will contact you immediately with a response.